The second-hand marketplace Users Share Displeasure About Size Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has altered its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the platform withdrew an update to its shipping options after backlash from users.
